Privacy Policy

At SRFS Teleinfra, accessible through www.srfsteleinfra.in, we respect the privacy of our website visitors, customers, business partners, and individuals who contact us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit an enquiry, request a quotation, contact us, or otherwise interact with our website and services.

By using our website or submitting information through our enquiry/contact forms, you acknowledge that you have read and understood this Privacy Policy.

SRFS Teleinfra is an RF and telecom products manufacturer and supplier providing products and solutions including RF cables, RF cable assemblies, RF antennas, RF connectors, RF adapters, attenuators, power dividers, directional couplers, dummy loads, waveguide components, IBS & BTS solutions, and other telecom and RF components.

Contact Information:

SRFS Teleinfra
Plot No. 10, Shiv Vihar A Block, Sahib(i) River Road,
Vikas Nagar, Uttam Nagar, New Delhi – 110059, India

Phone: +91-7838349349 / +91-8076749052
Email: info@srfsteleinfra.in

Our website also provides quotation and enquiry facilities for customers and prospective customers.

2. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Submit a contact or enquiry form
• Request a quotation
• Request product information
• Contact us by email or telephone
• Communicate with our sales or support team
• Subscribe to or interact with website communications
• Submit an enquiry through a Google Ads landing page

Depending on how you interact with us, this information may include:

• Full name
• Company name
• Email address
• Phone number
• Business or professional information
• Product or service requirements
• Enquiry or message details
• Information provided in quotation requests
• Any other information that you voluntarily submit to us

Google Ads considers information such as full name, email address, and phone number to be personal information, so we treat such information appropriately.

3. How We Use Your Information

We may use the information you provide for legitimate business purposes, including:

• Responding to your enquiries
• Providing quotations
• Providing product information and specifications
• Understanding your product requirements
• Processing business enquiries
• Communicating with you regarding your enquiry
• Providing customer support
• Improving our products, services, website, and customer experience
• Maintaining records of business communications
• Preventing fraud, misuse, or unauthorized activity
• Measuring and improving the effectiveness of our website and advertising
• Complying with applicable legal and regulatory requirements

We will not knowingly use your personal information for purposes unrelated to the reason for which it was collected without appropriate notice or consent where required.

4. Google Ads and Advertising

SRFS Teleinfra may use online advertising services, including Google Ads, to promote its products and services.

Our advertising campaigns may direct users to our website or dedicated landing pages where users can submit an enquiry or request a quotation.

If you submit your information through one of our advertising landing pages, the information may be used by SRFS Teleinfra to respond to your enquiry and provide the requested product or business information.

We do not sell or rent your personal information to third parties for their own marketing purposes.

Google requires advertisers to handle personal information responsibly and prohibits misuse of personal information collected through advertising activities.

5. Google Analytics, Cookies and Tracking Technologies

Our website may use cookies, analytics technologies, advertising technologies, pixels, tags, or similar technologies to:

• Maintain website functionality
• Understand website usage
• Measure website performance
• Understand how visitors interact with our website
• Measure advertising and conversion performance
• Improve our website and advertising campaigns

Where applicable, third-party services such as Google may use cookies or similar technologies in accordance with their own policies and applicable requirements.

For more information about cookies and how they are used on our website, please refer to our Cookie Policy.

Important: The specific cookies and tracking technologies used on our website may change as our website, analytics, and advertising setup changes.

6. How We Share Information

We may share information only where reasonably necessary for legitimate business, operational, technical, or legal purposes.

This may include sharing information with:

• Employees or authorized representatives of SRFS Teleinfra
• Service providers supporting our website
• Hosting and website infrastructure providers
• Email or communication service providers
• Analytics and advertising service providers
• IT and technical support providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where legally required

We do not sell your personal information to third parties.

Where third-party services process information on our behalf, we expect them to handle information appropriately and in accordance with applicable requirements.

7. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect the information we collect against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Google Ads requires appropriate security measures when personal information is collected through advertising destinations.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to enquiries
• Managing customer and business relationships
• Maintaining business records
• Providing products and services
• Resolving disputes
• Complying with legal, accounting, tax, or regulatory obligations

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

9. Your Choices

You may choose not to provide certain information to us. However, some information may be necessary for us to respond to an enquiry or provide a quotation.

If you have previously contacted us and wish to request that we stop sending non-essential marketing communications, you may contact us using the details provided below.

You may also contact us if you want to ask about the personal information we may hold about you, subject to applicable law and reasonable verification requirements.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

11. Children’s Privacy

Our website and services are intended primarily for businesses, professionals, and general website visitors.

We do not knowingly collect personal information from children for advertising or business purposes.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. International Visitors

SRFS Teleinfra may receive enquiries from customers and visitors located outside India.

If you access our website from another country, your information may be processed in India or in locations where our service providers operate, subject to applicable laws and contractual safeguards where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our website
• Our products or services
• Advertising and analytics technologies
• Legal or regulatory requirements
• Our data-handling practices

Any changes will be posted on this page with an updated Effective Date.

We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

SRFS Teleinfra

Address:
Plot No. 10, Shiv Vihar A Block, Sahib(i) River Road,
Vikas Nagar, Uttam Nagar, New Delhi – 110059, India

Phone: +91-7838349349 / +91-8076749052

Email: info@srfsteleinfra.in

You can also visit our Contact Us page.

15. Consent

By using our website or submitting an enquiry form, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required by applicable law for a particular processing activity, we will seek such consent through the appropriate mechanism.